Consumer Affairs

Compliance Resources

 

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These resources are provided to District institutions and consumers in order to ensure that consumers receive comprehensive information and fair treatment.

Computation Tools

Annual Percentage Rate (APR) Calculations

Annual Percentage Yield Calculations

Fair Lending

Guides to fair lending examination procedures and other regulatory agency resources.

Financial Privacy

Resources provide a summary of the Gramm-Leach-Bliley Act and guidance on Financial Privacy.

Flood Insurance

Information and resources on the Federal Emergency Management Agency's (FEMA) web site.

Funds Availability

Compliance with Regulation CC: A Guide for Financial Institutions — Guide to complying with Regulation CC- Availability of Funds and Collection of Checks.

Home Mortgage Disclosure Act

Resources provide background information on the Home Mortgage Disclosure Act (HMDA) and tools to help financial institutions offering housing loans.

Internet Banking

Interagency Guidance on Electronic Financial Services and Consumer Compliance — Guidance on federal consumer protection laws and regulations and their application to electronic financial service operations.)

Real Estate Settlement Procedures Act

Resources on the Real Estate Settlement Procedures Act (RESPA) including scope, servicer responsibilities, and escrow rules.

Contact Us

Richmond

Supervision, Regulation & Credit
(804) 697-8000