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Consumer Affairs
> Consumer Compliance Resources
Consumer Compliance Resources for Bankers
These resources are provided to District institutions and consumers in order to ensure that consumers receive comprehensive information and fair treatment.
Computation Tools
Annual Percentage Rate (APR) Calculations
Annual Percentage Yield Calculations
(The Office of the Comptroller of the Currency (OCC), U.S. Department of the Treasury)
Fair Lending
Guides to fair lending examination procedures and other regulatory agency resources.
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Financial Privacy
Resources provide a summary of the Gramm-Leach-Bliley Act and guidance on Financial Privacy.
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Flood Insurance
Information and resources on the Federal Emergency Management Agency's (FEMA) web site.
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Funds Availability
Compliance with Regulation CC: A Guide for Financial Institutions
Guide to complying with Regulation CC- Availability of Funds and Collection of Checks. (Federal Reserve Board of Governors)
Home Mortgage Disclosure Act
Resources provide background information on the Home Mortgage Disclosure Act (HMDA) and tools to help financial institutions offering housing loans.
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Internet Banking
Interagency Guidance on Electronic Financial Services and Consumer Compliance
Guidance on federal consumer protection laws and regulations and their application to electronic financial service operations. (FFIEC)
Real Estate Settlement Procedures Act
Resources on the Real Estate Settlement Procedures Act (RESPA) including scope, servicer responsibilities, and escrow rules.
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Consumer Compliance Resources for Bankers
CRA Resources for Bankers
Consumer Regulations
How to File a Complaint Against a Bank
Consumer Information
Community Affairs
Federal Deposit Insurance Corporation (FDIC)
Office of the Comptroller of the Currency (OCC)
Office of Thrift Supervision (OTS)
E-mail:
Bank Supervision & Regulation
![[www.federalreserve.gov]](/site/images/offsite_blue_clear.gif)
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