Before filing a complaint you should make sure you know who is the primary regulator of your financial institution.

State Member Banks in the Fifth District

We are the primary federal regulator of state-chartered banks that are members of the Federal Reserve System and that are headquartered within our district.

Other Districts' Complaint Contacts

Member banks outside of the Mid-Atlantic region of the U.S. are regulated by one of the other eleven Federal Reserve Banks across the country.

Federal Regulatory Agencies

The financial institution you are dealing with may be regulated by one of several federal agencies instead of one of the 12 Federal Reserve Banks.

Federal Reserve Consumer Help: Filing a Complaint

If you think your financial institution has been unfair or deceptive in its dealings with you or has violated a law or regulation, as a consumer you have the right to file a complaint.