Banking

Consumer Issues

 

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We ensure that banks and other financial institutions comply with regulations that protect consumers and encourage fairness in lending among communities. If you have a problem with a bank or other financial institution, contact us for help.

Filing a Complaint

If you think your financial institution has been unfair or deceptive in its dealings with you or has violated a law or regulation, as a consumer you have the right to file a complaint.

New Credit Card Rules 

The Federal Reserve's new rules for credit card companies mean new credit card protections for you. Here are some key changes you should expect from your credit card company beginning on February 22, 2010.

Contact Us

Richmond

Supervision, Regulation & Credit
(804) 697-8000