Fraudulent solicitations related to COVID-19 are on the rise, including scams that reference the Fed. A Federal Reserve Bank will not contact anyone about suspicious activity in a commercial bank account. Find information and resources here to help you protect yourself while seeking assistance.
Consumer Resources
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We ensure that banks and other financial institutions comply with regulations that protect consumers and encourage fairness in lending among communities. If you have a problem with a bank or other financial institution, contact us for help.
Filing a Complaint
If you think your financial institution has been unfair or deceptive in its dealings with you or has violated a law or regulation, as a consumer you have the right to file a complaint.
Common Frauds and Scams
The common frauds and scams section includes descriptions of frauds and scams along with suggestions to help you from becoming a victim. Other helpful links to industry and Government fraud Websites are also provided as is information on where to file a complaint.
Contact Us
Banking Supervision
(804) 697-8000