Region Focus

Winter 2003

Beyond the Turmoil

After a period of rapid and uneven growth, the telecommunications industry in the Fifth District is in the midst of a painful reorganization as service providers rethink how to meet customer demand.
By Charles Gerena

What About the Little Guys?

Competitive local exchange carriers (CLECs) tend to focus on medium-to-large enterprises in major metropolitan areas, leaving homes and small businesses to the regional Bell operating companies (RBOCs) and other incumbent local exchange carriers (ILECs). The result — fewer options and higher prices for telecom services in some markets.

Percentage of Lines Provided to Residential and Small Business Customers

District of Columbia3313
North Carolina8120
South Carolina826
West Virginia74*
*Data withheld to maintain firm confidentiality

Source: Local Telephone Competition: Status as of June 30, 2001, Federal Communications Commission
Contact Us


Aaron Steelman
Publications Director
(804) 697-2658


The Richmond Fed publishes several quarterly magazines each year. Order recent or archived issues or subscribe to our publications.