After a period of rapid and uneven growth, the telecommunications industry in the Fifth District is in the midst of a painful reorganization as service providers rethink how to meet customer demand.
By Charles Gerena
Competitive local exchange carriers (CLECs) tend to focus on medium-to-large enterprises in major metropolitan areas, leaving homes and small businesses to the regional Bell operating companies (RBOCs) and other incumbent local exchange carriers (ILECs). The result — fewer options and higher prices for telecom services in some markets.
Percentage of Lines Provided to Residential and Small Business Customers
|District of Columbia||33||13|
|*Data withheld to maintain firm confidentiality|
Source: Local Telephone Competition: Status as of June 30, 2001, Federal Communications Commission
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